International Environmental Associates employs the highest standards for the development and hosting of regAction.com™ to provide you with the assurance that your data will be safe, secure and accessible to you at all times.

SECURITY
RegAction™ is specifically designed with security in mind. Only individuals with the correct username and password are allowed into the website. The user has three attempts before being locked out for 20 minutes. Should the user leave his desk for more than 20 minutes, the user will be required to log back on. This prevents unauthorized individuals using an authorized user's account. To avoid individuals trying to circumvent the logon web page, the user must have logged onto the website before viewing any web pages in the secure area.

The regAction site is protected by a firewall and by using secure socket layer (SSL). RegAction uses Watchguard's hardware security devices for its firewall, which blocks all unwarranted traffic. Secondly, regAction employs 128-Bit encryption from VeriSign and is a VeriSign Secured Site

RegAction web servers are clustered to insure a high availability status for the users. This insures that if the primary server should fail the secondary server takes over. Even the Watchguard hardware is set up for a high availability status to ensure that the firewall is continuously operating. Each piece of hardware employed by RegAction is connected to an Uninterruptible Power Supply (UPS) that provides 20-30 minutes of backup energy in case of power disruption.

All regAction.com™ Internet servers are located and maintained at IEA's corporate offices providing immediate service and support.

DATA BACKUP
RegAction™ utilizes MS SQL Server as the database engine to store, save and backup data used by regAction. A differential backup of data is made daily and a complete backup is conducted at the end of the week.

To ensure data redundancy in case of a catastrophic failure of the site (i.e. fire or water damage), the data is sent to an off-site location. Two Watchguard devices are connected creating a Virtual Private Network (VPN). These two devices are set up to pass the encrypted data between each device through the Internet. This ensures that the data is continually secure from unwarranted individuals.

DATA REDUNDANCY
Data redundancy for regAction.com™ is extremely important. All regAction data is stored on a Compaq ProLiant Storage System RSO/U in a RAID 5 w/online spare configuration. Therefore, in the event of a hard drive failure, the online spare will automatically come online to continue the RAID 5 redundancy.

Redundancy is also maintained on each of the Compaq ProLiant web servers. Each web server employs the RAID 5 w/online spare configuration. This is beneficial during data backup because each web server also stores the backup information. Should one of the web servers fail, the other server will immediately take over the process of backing up data to its hard drives.